Online business success comes from the quality of your customer’s experience. Improved user experience means repeat visitors - and more business. Customers must know instantly what you do - and what they can do, using your site. At Wired we focus on making your website a profitable customer touchpoint. All too often businesses invest in making their data available to their customers without investing in the usability of the data…reducing the effectiveness of their online investment. Take a look at some recent projects where our customers have benefited from our approach. e-commerce: user driven, not data driven Business partner interface: not a numbers game e-catalogue tools: treating customers as individuals Website Brief Our user-centred design process starts with the website brief. Enter your email address below to download the template. Send us the completed brief, so that we can understand your needs - and those of your customers. For more information on the website brief click here.		Online experience blog Bruce Russell talks about website usability and why it's important to have your website designed with your customers as the focus. Quotes "Like writing a letter, or having a one-on-one meeting, the internet is just another means of communication. This is a basic fact that we often lose sight of in all the hoopla." "It looks very glossy, but usability isn’t just a beauty contest - and this thing looks good in a bikini but can’t name the current president of the USA." Most recent article: Don’t try this at home kids
Clients Comments "We have been very satisfied right from day one, and were very surprised at the speed at which you were able to get our website up and running live. The website is designed in an easy to use manner and is in line with our company branding. This is largely a result of the fact that Wired both designed and developed the website. This provided cohesion between these two aspects which helped ensure any challenging requests we made that involved both the design and functionality of the site were able to be handled extremely well. We have also found SmartAlec™ to be a very simple tool in allowing us to manage the content within our website, whether it be editing, updating, or adding products." Richard Bruce. Marketing. Lynnriver. www.lynnriver.co.nz		Portfolio View our portfolio